Hospital Policies


Patient Arrival Policy

  1. For your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting area or exam rooms.
  2. All cats must be presented in an appropriate cat carrier or on a leash.
  3. All pets should be current on rabies vaccines.

Appointment Policy

We operate with scheduled appointments to make things run smoothly. However, we welcome drop-offs when appropriate. Our drop-off service allows you to leave your pet with us during regular business hours. We will then perform an exam and call you with our recommendations. In drop-off situations, we make every effort to see your pet as soon as our schedule allows.

Payment Policy

We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, American Express, Discover, Cash, Checks and Apple Pay.