Hospital Policies

Patient Arrival Policy

1. For your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting area or exam rooms.
2. All cats must be presented in an appropriate cat carrier or on a leash.
3. All pets should be current on rabies vaccines.

Appointment Policy

We operate with scheduled appointments to make things run smoothly, however we will always allow drop offs when appropriate. This is where you will leave your pet with us, we will perform an exam and than call you with our recommendations. We always try to see your pet as soon as possible as our schedule allows.

Payment Policy

We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, American Express, Discover, Cash, Checks and Apple Pay.